CONTACT US:


For questions or comments, please contact us at support@alfadesigner.com. We look forward to assisting you.


Alfa D&M Ltd.
1220 N. Market Str., Suite 806
Wilmington, DE 19801
USA




DOWNLOADS:

Measuring Guide (PDF):

Always have our easy-to-follow measuring guide handy. Click on the icon to download, then print.

Product Return Request Form (PDF):

In case of production error, please download the form and follow the instructions below:
  • Print, fill out and sign the Return Product form.
  • Take a picture of the product, displaying the error clearly (inlcuding a visible measuring tape if the issue relates to measurements/product dimensions).
  • Scan, attach and email form and picture to returns@worldofalfa.com.
  • As soon as your return request is accepted, you will be issued an authorized return code (ARC) and asked to return the item via USPS to the return center closest to you (we will provide the address along with the ARC via email). Please note the ARC inside the package. As soon as your produt is received and the error is confirmed,, you will be issued a coupon code, which you can use at your leisure to re-order your product or use toward another purchase. The value of the coupon will reflect inclusion of shipping and return shipping.